Privacy and Cookies Policy

Privacy Policy

This privacy policy (“Policy”) discloses the privacy practices for Mortgage Connect Document Solutions dba “myMailHouse” (“MMH”), our website: the (“Site”), and certain services and applications provided through the Site. This Policy applies solely to information collected by this Site, except where stated otherwise. It will notify you of the following:

  • What information we collect and why;
  • With whom the information is shared;
  • How the information can be corrected;
  • How the information is secured;
  • How policy changes will be communicated; and,
  • How to address concerns over misuse of personal data.

The terms “myMailHouse,” “we,” “us,” and “our” refer to MMH. This Policy is governed by our Terms of Use. By using this Site, you consent to the data practices described in this statement.

Information Collection

We collect different types of information about our customers who use our Site for the following reasons:

(1) To create user accounts and to provide the services requested as well as personalized services unique to individual users.

(2) To help us monitor and improve the services we offer.

(3) To sell advertising space on the Site. This helps us to keep the Site and myMailHouse software on the Site free for people to access.

(4) If we have permission from the user, to market services to them.

When you use this Site, we may collect personal information from you, including a first and last name, your title and your company’s name, your home, billing or other physical address, your e-mail address, your telephone number or other contact information, whether at work or at home, your financial information (such as credit card number and expiration date), and information myMailHouse collects online from you and maintains in association with your account, such as your username and password for the Site.

When you visit and/or browse the Site, we automatically receive and record basic information (such as time and date of visit, referring website and your IP address) from your browser using common internet technologies, such as cookies and web server logs.

Use of Collected Information

We use your information only in ways that are compatible with and relevant for the purposes for which it was collected or subsequently authorized by you. For example, credit card and shipping information is used solely for billing purposes and to fill your orders. We also use your information to respond to your questions, provide you with information and assistance related to your account and the products or services you purchase from us, to send you surveys, to notify you of technical updates or changes in policy, to better understand your needs and interests, to improve the content and functionality of the Site and myMailHouse services and to personalize communications.

We may use your email address to send you service-related notices (including any notices required by law, in lieu of communication by postal mail). Unless you ask us not to, we may also use your contact information to send you marketing messages about specials, new products or services, or changes to this Policy. If you do not want to receive these messages, you can opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

We also use aggregated, non-personally identifying information to operate, improve, and optimize our Site and services.

Sharing of Information

We are the sole owners of the information collected on this Site. We will not share, sell, rent or trade your information with any third parties for marketing purposes. However, there are certain circumstances in which we may share your information with certain third parties without further notice to you, as set forth below.

We may provide your personal information to third party agents and partners who provide certain business-related functions related to our services such as information processing, mailing services, and payment processing. These companies are provided only the information that they need to perform their specific function and they are obligated to protect the information and use it solely for the purpose of providing their services.

We may disclose your information if required to do so by law.

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Access to and Control of Your Information

You may do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what information we have about you, if any.
  • Change/correct any information we have about you.
  • Have us delete any information we have about you.
  • Express any concern you have about our use of your information.


We take precautions to protect your personal information in our possession from loss, misuse, unauthorized access, disclosure, alteration and destruction. Even with these safeguards, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security of your information. When you submit personal information via the Site, your information is protected both online and offline.

We host our Site in a secure server environment. Furthermore, we use secure layer technology to ensure that sensitive information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. We also utilize technical and operational security measures such as password protection for online information systems and access control management procedures.

While we use encryption to protect personal information transmitted online, we also protect your information offline. Only MMH employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.


We use "cookies" on this Site. A cookie is a small piece of data that is sent to your browser when you visit our Site. The data is stored by your browser on your computer hard drive. Cookies cannot be used to run programs or deliver viruses to a computer. Cookies help us improve your access to our Site and identify repeat visitors to our Site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once or fill out forms multiple times, thereby saving time while on our Site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Site.


As a convenience to you, the Site may contain links to other third-party websites that MMH believes may offer useful information. This Policy does not apply to those third party websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other website that collects personally identifiable information.

Surveys & Contests

From time-to-time our Site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.

Consent and Notification of Changes

By using this Site, you agree to this Policy. This is the entire and exclusive Policy and it supersedes any earlier version. We may amend this Policy from time to time by posting a new version of this Policy on this Site. When we updated this Policy, we will also revise the “Last Updated” date at the bottom of this Policy. It is your responsibility to periodically review this Policy to remain informed about the personal information we collect and how we use, share and protect it. Your continued use of this Site or myMailHouse services constitutes your agreement to this Policy and any updates.

Other Provisions as Required by Law

California Do Not Track Disclosure. We do not track users over time and across third party websites to provide targeted advertising, and therefore do not respond to Do Not Track (DNT) signals. However, some third party sites may keep track of your browsing activities when they serve you content or provide you services, which enables them to tailor what they present to you. If you are visiting such sites, you can set the DNT on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

Children’s Online Information. This Site and the myMailHouse services are not intended for or directed to persons under the age of eighteen (18). We do not knowingly collect personally identifiable information from children under the age of eighteen (18) through the Site. If we are informed or discover that a child under the age of eighteen (18) has provided personally identifiable information to us through this Site, we will expeditiously delete that information from our systems.

Contacting Us

If you feel that we are not abiding by this Policy, you should contact us immediately via telephone at +1 855-5-MYMAIL or via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Effective Date: June 21, 2019